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The Make Your Site Sell! 16-Point Checklist
By Ken Evoy
When considering a product for Web sales, weigh these 16 factors, listed in
approximate order of importance...
- Product
Quality -- Does your product solve someone’s problem, or deliver a
benefit, in a high-quality way? If not, STOP -- kill this product. If yes,
read on...
Two extremely effective sales techniques are the free trial download
(software) and the money-back guarantee. But if your product is of poor
quality, these techniques will actually kill sales.
Great on-site consumer testimonials are another super way to sell your
product. But guess what? Bad product = zero testimonials.
Everything becomes a lot easier if you are selling a great product.
- Competition
-- Consider the competition. Don’t enter a crowded field if you don’t have
some kind of unique edge (for example, a unique product or a unique approach).
You need more than just a strong product. It should be relatively easy for
your customer to find you before your competitors (that’s tough if you have 80
competitors). And there must be a strong, unique reason to buy it from you.
- Market Size
-- Wide appeal is great, but the Internet is ideal for niche products. A
specialty item that can be otherwise hard to find, particularly if it is a
collectible, is a good choice.
Just make sure that the target market for your product exists on the Internet
in good numbers... and/or that the product is compatible with what people do
on the Web.
And if it’s a niche product, it should at least have a wide geographic target
market. A niche product for Albanians is unlikely to succeed!
-
Promotability -- Can your product be promoted at low-or-no-cost? Once you
have determined that your customer is indeed on the Web, can you reach him?
While doing your competitive and market size research, did you find evidence
that your target market will be able to find your type of product by entering
keywords into search engines (SEs)?
If not, consider one or more of the following...
- Kill this
product concept.
- Do some more
SE research to see if your product can be found.
- Determine if
your product has some extraordinary feature that allows some other highly
efficient, low-cost way of building traffic to your site.
- Jump to a
test market -- testing on the Net is a lot cheaper than testing offline!
- Profit
Margin/Pricing -- Even though the cost of doing business on the Web is
low, a product with a great profit margin is still a wonderful product to
sell. If you’re selling a product with powerful benefits, you can price more
aggressively than if you’re selling simple "shoppable" items like milk or
books.
There’s nothing like a product that you can sell high... but costs little to
make!
- Supply and
Exclusivity -- If you develop your own product, you’re 100% sure of your
supplier... you!
Exclusivity on a product is the next best thing.
Otherwise, make sure that you are protected. Is your supplier reliable? Is the
price to you guaranteed? Quality guaranteed? It would be a shame to develop a
successful Web business, then have the rug pulled out from under you due to
lack of product control.
- Advantage
for You to Sell Via the Web? -- Evan Schwartz, in his wonderful book
Webonomics, describes information-rich products as being the ideal ones for
the Web. By that he means videos or software, but not Tide detergent.
PennyGold is a great example. I can weave tons of good information about penny
mining stocks into the selling process of PennyGold, even giving away part of
the strategy in the process. But if I was selling Tide detergent, well I’m
sure there’s a lot of information about the chemistry of Tide, and lots of R&D
going on, but no one cares -- it’s what Schwartz calls an information-poor
product.
If your product is information-rich, you can develop a huge edge over any
other kind of sales medium.
Schwartz’s book is certainly info-rich -- I highly recommend it to anyone
serious about marketing on the Web. Its principles are timeless. Webonomics.com
Start writing your site towards the end of product development, not after
completing it. Your Web site may bring up some practical, promotional issues
that you had not considered during product development. You may need to adjust
the product to help the Web site do its job. This is especially true for
digital and knowledge-based goods.
- Advantage
for Customer to Buy Via Web? -- Is there an advantage to the customer to
buy via the Web? For example, availability, price, convenience, or speed of
delivery.
- Sizzle
Factor -- Does the product lend itself well to some marketing "sizzle."
Can you build some romance into the picture?
- Support
Required? -- Is the product basically "plug and play"? If your consumer
can use it immediately with no special help, this is a big plus. Otherwise,
either make your product more user-friendly or prepare for tech support
expenses and/or returns. Factor this in.
- Legals/Regulations
-- Make sure it’s safe and legal in every jurisdiction where you’ll be selling
it. Verify that you are n ot violating any existing trademarks, at a minimum.
Do your own trademark search at Thomson & Thomson...
If it’s worth the money, and if you own the rights to the product, go ahead
and register the trademark.
- Cost of
Transportation -- The product must be cheap to ship (as a percentage of
the cost of the item). Infoproducts/software are the ultimate, obviously. Free
trial downloads of software mean that you have shipped the product, free,
before it’s even bought! If your product is good, the consumer will return to
buy a password to release the software from its "trial" status.
Can you ship your product via the Net (zero cost)?
- Cost of
Inventory -- It should be cheap to maintain inventory. Infoproducts strike
again! But if you want to sell high-end bikes, maybe you can get an Internet
exclusive from that snazzy Italian manufacturer. Then just arrange to ship
directly from his North American or European warehouse! Hey, your inventory
costs just dropped to zero!
- Potential
for Repeat Purchase? -- Your product must have the potential to develop
repeat business. Once you have a customer, if you treat her well (see below),
she will buy again. It’s OK to launch a business with a single product if you
can sell enough of it to make money. But that single product must provide a
springboard to repeat sales (ex., more soap, or software upgrades), or sales
of other related products.
- Community
-- Does the product lend itself to building community? Perhaps via a
newsletter? Or through a Chat Room or E-mail Discussion List?
- "Fun" for
you? -- Does selling the product give you pleasure? Your Web marketing
efforts will suck a lot of your time, and will require a lot of creativity.
If you enjoy it, time and creativity both come easier.
If you do not feel a passion for your product, consider looking for either...
- something
else that does excite you, or
- someone else
who can get enthused about your product and market it for you. I put "fun"
last, just because it’s such a special consideration that I didn’t know
where to rank it! For you hard-core sales professionals, "fun" may not
matter. But for the husband-and-wife team marketing a "labor of love" based
on a long-time hobby, obviously "fun" should be ranked at the top.
For additional info. about this excellent resource for both
'newbies' and seasoned e-marketers,
click here for Make Your Site Sell!
For additional info. about
the latest ebook created by Jimmy Brown and Ryan Deiss called
"How to Create Best Sellers Online",
click here for subscribing an outstanding FREE eCourse.
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